ChatBox

attachments object[]

Attachments in Chatbox

Array [

fileNamestringnullable

File Name of the attachment in Chatbox

Example: 123-abc

urlstring<url>

URL of attachments for the CAPA report

Example: https://.../image1.jpg

]

createdDatestring<date-time>

Creation date of the message in Chatbox

Example: 2021-05-25T13:58:26+00:00

emailstring

Email of the contact who posted the message in Chatbox

Example: [email protected]

firstNamestringnullable

First Name of the contact who posted the message in Chatbox

Example: John

lastNamestringnullable

Last Name of the contact who posted the message in Chatbox

Example: Doe

messagestringnullable

Message in Chatbox

Example: Please update the status

organizationNamestringnullable

Organization of the contact who posted the message in Chatbox

Example: Acme Corp

ChatBox

{
  "attachments": "file1",
  "createdDate": "2021-05-25T13:58:26+00:00",
  "email": "[email protected]",
  "firstName": "John",
  "lastName": "Doe",
  "message": "Please update the status",
  "organizationName": "Acme Corp"
}