Skip to main content

Error Codes

Purchase Order (PO) Error Codes

Unfortunately, File Transfer requests sometimes don't go as planned. We have incorporated detailed and comprehensive error messages to make sure that you are well informed and able to complete your request. Find all of our error codes and associated error messages below:

CodeCategoryError Description
E1001StructureOne or more of the following field headers are missing or misnamed. All of these field headers are required: PO_Number, Supplier_ID, Product_Line_ID, Style_ID, Product_Category_ID, Item_ID, Color, Size, Order_Quantity, Packing_Type.
E1002StructureOne or more of the following fields are missing or misnamed. All of these fields are required: PO_Number, Supplier_ID, Product_Line_ID, Style_ID, Product_Category_ID, Item_ID, Color, Size, Order_Quantity, Packing_Type. For Assortments, these fields are required: Packing_Type_ID, Order_Carton_Quantity, Configuration.
E1003StructureThere is extra data outside of the field headers. Delete the extra data in any line that contains more values than there are field headers.
E2002Invalid DataA PO has more than one OPO_Number. Each Item row in a PO must have the same OPO_Number.
E2005Invalid DataA PO has more than one Product_Line_ID for an Item row. Each Item row in a PO must have the same Product_Line_ID.
E2006Invalid DataA PO has Product_Line_ID that is not configured as a Product_Line_ID in the Inspection Data Source. Add this Product_Line_ID to the list if it is correct, or else change it to match a configured Product_Line_ID.
E2009Invalid DataA PO has a PO_Type that is not configured as a PO_Type in the Inspection Rule Settings. Add this PO_Type to the list if it is correct, or else change it to match a configured PO_Type.
E2011Invalid DataA PO has more than one Style_ID for an Item row. Each Item row in a PO must have the same Style_ID.
E2014Invalid DataA PO has Product_Category_ID that is not configured as a Product_Category_ID in the Inspection Data Source. Add this Product_Category_ID to the list if it is correct, or else change it to match a configured Product_Category_ID.
E2015Invalid DataA PO has more than one Product_Category_ID for an Item row. Each Item row in a PO must have the same Product_Category_ID.
E2022Invalid DataA PO has Brand_ID that is not configured as a Brand_ID in the Inspection Data Source. Add this Brand_ID to the list if it is correct, or else change it to match a configured Brand_ID.
E2023Invalid DataThe Data_Provider_ID must either match the Brand_Retailer_ID, Supplier_ID, or Factory_ID of the PO, or equal to "data_provider" in order to reference your own organization.
E2024Invalid DataA PO has an invalid PO_Status value. The PO_Status can have "canceled" value or it can also be left empty.
E2025Invalid DataA PO has more than one PO_Status for an Item row. Each Item row in a PO must have the same PO_Status.
E2026Invalid DataA PO has more than one PO_Source for an Item row. Each Item row in a PO must have the same PO_Source.
E2027Invalid DataA PO has an invalid PO_ClientCreatedDate value. This field follows Date format: for example, 2019-06-03, or it can also be left empty.
E2028Invalid DataA PO has more than one PO_ClientCreatedDate for an Item row. Each Item row in a PO must have the same PO_ClientCreatedDate.
E2029Invalid DataA PO has more than one PO_EventName for an Item row. Each Item row in a PO must have the same PO_EventName.
E3001OrganizationsA PO has a Supplier with a custom Supplier_ID that is not an associated organization. Ensure the custom ID matches an existing associated Supplier organization or create a new organization with a custom ID.
E3002OrganizationsA PO has a Factory with a custom Factory_ID that is not an associated organization. Ensure the custom ID matches an existing associated Factory organization or create a new organization with a custom ID.
E3003OrganizationsA PO has a Factory with a custom Brand_Retailer_ID that is not an associated organization. Ensure the custom ID matches an existing associated Brand/Retailer organization or create a new organization with a custom ID.
E3004OrganizationsA PO has more than one Supplier_ID. Each Item row in a PO must have the same Supplier_ID.
E3005OrganizationsA PO has more than one Factory_ID. Each Item row in a PO must have the same Factory_ID.
E3006OrganizationsA PO has more than one Brand_Retailer_ID. Each Item row in a PO must have the same Brand_Retailer_ID.
E3007OrganizationsA PO has “data_provider” in an Organization column that does not match your Organization type. If used, “data_provider” must match your Organization type.
E3008OrganizationsA PO has a local organization not linked to any of your associated organizations. Please contact your Inspectorio Administrator to perform the action, and try again.
E3009OrganizationsPO has a Data_Provider_ID that is not configured in your Local Organizations.
E3010OrganizationsPO has more than one Data_Provider_ID. Each Item row in a PO must have the same Data_Provider_ID.
E4002Packing DataA PO has different Order_Carton_Quantity for Assortments with the same Packing_Type_ID. Ensure that each Packing_Type_ID has the same Order_Carton_Quantity for each Item.
E5001OtherOops, we did not expect that! Please try again or send any relevant information of your attempt to Inspectorio Support at [email protected].
E5002OtherThis service is unavailable. Please wait a few minutes and try again or send any relevant information of your attempt to Inspectorio Support at [email protected].

Points of Measurement (POM) Error Codes

CodeCategoryError Description
E1002StructureOne or more of the following fields are missing or misnamed. All of these fields are required: Style_ID, POM_Code, Caption, Tolerance, Unit, Standard_Value, Size.
E1003StructureThere is extra data outside of the field headers. Delete the extra data in any line that contains more values than there are field headers.
E5001OtherOops, we did not expect that! Please try again or send any relevant information of your attempt to Inspectorio Support at [email protected].
E6001POMThe measurement file has the wrong format, and needs to be updated. Please try again or send any relevant information of your attempt to Inspectorio Support at [email protected].
E6011POMA POM has an invalid unit value. Unit must be mm, cm, or inch only.
E6012POMA POM has an invalid Tolerance. The Tolerance must be a positive integer, float, decimal, or fraction. For example, the following cases are allowed: 1.0, 0.2, 2, 1 1/2, 3 1/8, 2 1/4.
E6013POMA POM has an invalid Standard_Value measurement. The Standard_Value must be a positive integer, float, decimal, or fraction. For example, the following cases are allowed: 1.0, 0.2, 2, 1 1/2, 3 1/8, 2 1/4.
E6014POMMultiple POM rows with the same POM_Code, with the same Size, and in the same Style_ID have different Tolerance values. Each POM_Code in a Style and Size cannot have more than one Tolerance.
E6015POMMultiple POM rows with the same POM_Code, with the same Size, and in the same Style_ID have different Standard_Values. Each POM_Code in a Style and Size cannot have more than one Standard_Value.
E6016POMMultiple POM rows with the same POM_Code, with the same Size, and in the same Style_ID have different Caption values. Each POM_Code in a Style and Size cannot have more than one Caption.
E6017POMMultiple POM rows with the same POM_Code, with the same Size, and in the same Style_ID have different Unit values. Each POM_Code in a Style and Size cannot have more than one Unit.
E6018POMA POM appears to be a duplicate, as it appears more than once in a Style.
E6019POMA POM has an invalid Is_POM_Critical value. The Is_POM_Critical must be true or false. It can also be left empty.
E6020POMMultiple POM rows with the same POM_Code, with the same Size, and in the same Style_ID have different Is_POM_Critical values. Each POM_Code in a Style and Size cannot have more than one Is_POM_Critical.
E6022POMA POM has an invalid Source value. The Source value should have maximum 30 characters.
E6023POMA POM has an invalid Set_Id value. The Set_Id value should have maximum 500 characters.
E6024POMBoth Set_Id and POM_Code are duplicated in the same Style_ID. Only different Set_Id values in the same POM_Code are allowed.