V2ReportEscalation

createdDatedate-timenullable

Date when the Escalation was created

Example: 2024-09-30T10:36:56.057000+00:00

statusstringnullable

Status of the escalation

resolvedDatedate-timenullable

Resolution date of the escalation

Example: 2024-09-30T10:36:56.057000+00:00

escalatedTo object[]nullable

The user who received the escalation

Array [

emailstringnullable

Email of the user

Example: [email protected]

firstNamestringnullable

First name of the user

Example: John

lastNamestringnullable

Last name of the user

Example: Doe

]

escalatedBy object

emailstringnullable

Email of the user

Example: [email protected]

firstNamestringnullable

First name of the user

Example: John

lastNamestringnullable

Last name of the user

Example: Doe

resolvedByUser object

emailstringnullable

Email of the user

Example: [email protected]

firstNamestringnullable

First name of the user

Example: John

lastNamestringnullable

Last name of the user

Example: Doe

notestringnullable

Escalation note

reasonsstring[]nullable

Escalation reason

exceptionReasonsstring[]nullable

Escalation exception reason

reviewerCommentstringnullable

Reviewer comment

V2ReportEscalation

{
  "createdDate": "2024-09-30T10:36:56.057000+00:00",
  "status": "string",
  "resolvedDate": "2024-09-30T10:36:56.057000+00:00",
  "escalatedTo": [
    {
      "email": "[email protected]",
      "firstName": "John",
      "lastName": "Doe"
    }
  ],
  "escalatedBy": {
    "email": "[email protected]",
    "firstName": "John",
    "lastName": "Doe"
  },
  "resolvedByUser": {
    "email": "[email protected]",
    "firstName": "John",
    "lastName": "Doe"
  },
  "note": "string",
  "reasons": [
    "string"
  ],
  "exceptionReasons": [
    "string"
  ],
  "reviewerComment": "string"
}